Domestic Property

Stream’s property claims team deliver great service knowing that this will help conclude the claim quickly and with the highest level of customer satisfaction.


Stream employ a high calibre team to ensure the best service and settlement at a cost which is reasonable. The communication with clients and their brokers is tailored to each loss and the degree of involvement required. Supporting the team are robust processes and market leading information technology.

Core services

  • Desktop claims management
  • Loss adjusting
  • Fraud management
  • Surveying services

How it works?

Service solutions are built to suit our clients and their customers but involve immediate claim triage and action to mitigate the loss. The claim is then project managed from start to completion to ensure the correct decisions are made involving the customer. By displaying empathy and understanding our people are able to quickly gain customer confidence and trust.

Areas of differentiation

  • Market leading customer focussed people
  • Strong technical expertise
  • Robust and flexible procedures
  • Market leading internet based claims management application enables paperless work
  • Investment in training and development to ensure client focus
  • Strong risk management processes

Get in touch

Joyce Redfearn

Team Leader Claims Consultant

M: +44 788 138 9456   E:

Joyce joined Stream in June 2014 as a key member of the property claims team. Joyce has extensive experience in adjusting, recently having worked for a leading brand providing quality service for large claims.

Joyce is focussed on delivery of Stream’s market leading property adjusting service.

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